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Thought of the Week – Be Quick To Forgive

While we often lament about the attacks we face personally or for that on others we see under siege my thought of the week is to be quick to forgive.

Harboring resentment and hatred for others in my opinion does more personal damage to “you” than those who have hurt you. I heard it said that hatred corrodes the vessel it is carried in; you. So instead of twisting yourself in knots and anguish simply choose to forgive. That does not mean you forget. Just forgive and move on with your life focusing on your own happiness. Shine bright instead with positivity.


Thought of the Week – Choose to Stop

With our fast paced lives, it is sometimes very easy to loss any sense of work/life balance. I have been guilty many times myself.

My thought of the week is that we have to simply choose to stop. It is critical to recognize that if you are a driven person there will always be work for you to do. We have to keep this in mind and insure that we are getting enough quality time away from work so that you are productive and managing ourselves and those around you effectively. At times, we all need to simply choose to stop, to get off the merry go round, and take a much needed breath. The quality of our lives improves with work/life balance. Give this some thought while asking yourself is it time today to choose to stop?


Thought of The Week -Settled Law

Many times recently on very important issues I have heard the words that this is settled law.

Think of your own business and how many elements are also seen as settled law or untouchable?

My thought of the week is that we should challenge all aspects of the business. We should be consistently challenging each assumption and getting data to see if the environment has changed and our original assessment no longer holds. From my perspective we have to dream big and when you do so those things that have held you back are self imposed.

Don’t allow settled law to dictate your future. Just a few centuries ago it was settled law that the world was flat and in business as recently in the early 1900’s the office of Patent Protection was going to close down. Why? Because all things that could be innovated, had. These are powerful reminders to not allow settled law to fuel our future. The best thing was can all do is dream big, challenge everything and ourselves.


Thought of tie Week – What Do You Stand For?

In today’s ever increasing toxic environment it is easier than ever to fall in to the trap of vocalizing what you are against and oftentimes who you are against. Pick up any paper, read any news article, or look at any social media feed and the issues are center stage. We live firmly in an era of blame and open hatred where Issues are approached more irresponsibly than ever. The ability to jump on the bandwagon is easier than ever. Our thinking gets rushed and shaped by others. To paraphrase Mark Twain, a lie spreads around the world twice while the truth is still having breakfast.

However, my thought of the week is to alter our thinking and instead of voicing what we are against and being a bandwagon chaser, articulate and communicate what we are for. Layout a clear plan on what you stand for, what your company stands for and win by going positive.

Let the fear mongers wage war on what is wrong. I firmly believe that the winners will be those that communicate fairly and then work to create a more positive future.


Thought of the Week- Deliver Not Grandstand

From my perspective I have always operated on the premise that you are only as good as your word. While executed contracts are essential in the world we live in, I believe that the most important contract you can have is your word.

Today, and sadly, words are being hijacked or being used for ulterior motives. We see too many people grandstanding, pointing fingers and stating who’s to blame and whipping up resentment to stroke the fears of others. In your organization don’t condone grandstanding. Fix things. Deliver a better future. Never encourage resentment to build but rather point to a better, healthier future. After all, that’s what leaders should be all about.

So my thought of the week is that it is important to deliver on your word and not grandstand. To always remember that your words mean something and that they are real, genuine and authentic. When you say you are going to do something, do it. When you see injustice, solve it. Don’t use words to pander or self aggrandize. Use your words to make a difference.


Thought of the Week – Lighten Up

It seems that in the PC zealously monitored world we live in we are getting more sensitive and not in a good way. The issues we are offended by and that can send people in to a rage would seem comical just a few short years ago. Almost every comment and action is being over scrutinized and twisted to find the bad. A contrary thought and the temerity to voice it is harshly punished and could land the offender the center of a social media tsunami scale rage.

The thought of this week, and in my opinion is a big one, is for us all to lighten up and not seek things to be offended by or a cause to champion. Instead encourage all to not be so sensitive and allow humor and fun to still exist in our life’s. Not everything has evil intent. So let’s dial down the sensitivity, drop the skepticism, and lighten up.


Thought of the Week – Be Kinder, Fairer, Stronger and Wiser


As we enter the second half of 2018 I always like to think of how I want to exit the year? What can I do to be more effective leader? What steps can I take to be a better person and just as important, how can I help others?

Four key words come to mind; that is I will constantly strive to be kinder, fairer, stronger and wiser. That I will not give this lip service like a slogan but actually commit to elevating my every action with these four power words in mind.

Take a moment and consider what actions you can take to elevate each of the four elements? For sure, if we all were a little kinder, fairer, stronger and wiser, just think of the improvements that would quickly ripple through our organizations and spill in to everyday life? I hope you take a moment and put your own “be better” plan together.


Thought of the Week- Proliferation of Hope


In today’s connected and age of exaggeration that we live in, a very important question that we need to ask has a society is how many scalps are required to satisfy our seemingly insatiable desire to settle scores or seek revenge? Why is there a burning desire to go to DEFCON One for all issues no matter how small or large. The penalty demanded most oftentimes is out of proportion to the alleged crime. There is a manipulation of grief at play where real people’s livelihoods are affected and careers and families ruined.

We have to get to a better place where forgiveness and improvements are given and made without a lynch mob mentality swarming on all issues all the time. It’s almost akin to our own denuclearization program for civil discourse. We all need to realize that you may be with the mob today but the mob can turn on you tomorrow. Is that the world we want to live in?

To date, individual action has failed to correct this and the social media platform providers seem at a loss how to correct. The haters via social media have a platform now to use like never before and they are not letting the opportunity pass them by. Honest debate and voicing of opinions without vilification seems not possible.

My thought of the week is instead of peddling in hate we seek and support a proliferation of hope. It is no longer good enough for society to sit on the sidelines and watch road kill after road kill happen by the nano second in front of us. Expressing ourselves positively, encouraging others and voicing hope should be the goal and not scalping. Let’s see if we can make this happen. Celebrate it’s okay to be different and see the world differently. It’s okay to be less than perfect and not have to conform to every social cause without being an utterly evil person.

Thought of the Week- Kill Cynicism

This week I caught a segment on tv where the commenters were discussing a recent Serena Williams tweet. You could be reading this thinking what this has to do with business.

From my perspective, everything. First, Is Serena being targeted? I think so and what is the crime because she is so dominate and in the running for the greatest of all time. On a minute basis we see companies being targeted for not supporting some wedge issue.

Second, it also underscores the jaundice that is prevalent and damaging. The commentators when asked if they would be shocked if Serena failed a drug test, the response was weighted to not being shocked. You could argue that after all the doping and other infractions that have surfaced over the years that would be fair.

However, It underscores society’s problem that we are so quick to rush to judgement to believe in the negative. To paraphrase Mark Twain, a lie travels the globe twice while the truth is still waking up.

As leaders, my thought of the week is that we do not allow our default position to believe in the worst of people. We need to flip that and believe in the good.

Thought of the Week – Never Make It a Struggle For Your Customers To Do Business With You

I was speaking with Michael Caruso, a colleague, this morning about the big things that impact a company. A recurring theme was how easy are you to do business with?

Have you ever tried to buy a product on line only to be bitterly disappointed with the experience? Michael retold his experience when he tried to buy a book for his Nook, while overseas serving overseas, no less than 2 dozen times only to be rejected because there was a 99 cent outstanding balance which somehow couldn’t be resolved online. The impact to the organization is quantifiable and veriable. From Jul 2013 to now the stock droped almost 50%. Business’s who make their customer struggle to business with them will ultimately struggle to be profitable.

The even bigger realization is that if this is prevalent in the companies you deal with why would they not exist in your company?

Therefore, take a deep dive of your company. Are your protocols making it easy for people to do business with you? And don’t take a simple “yes” as enough. Find your blind spots and ways for people rave about your service.